Threadfin
 

SupportNet

As a leader in networking technology, Threadfin brings both world class engineering with state of the art communications solutions.

 

Threadfin SupportNet™ was designed to provide Fortune 500 caliber IT services to SMB clients on an Ad-Hoc basis. This comprehensive offering includes the following:

  • Scheduled Support

We will provide you with scheduled on-site support by our consultants. You will have a team of two consultants, and they will be your consistent IT coverage team.

  • Emergency Support

We will provide you with emergency remote and on-site coverage in the event of a critical outage.

Tasks and Associated Deliverables

SupportNet Scheduled and Emergency Support Services

  • Primary consultant with a designated backup for consistent support
  • On-site scheduled support as requested
  • Emergency support within four hours when warranted*. Immediate assistance provided remotely
  • Routine technology review, maintenance, and optimization
  • Quarterly formal account reviews
 

SupportNet

 


Strong, technical, and a highly motivated company. Threadfin has been a terrific source for our new and existing IT endeavors and all technical challenges the past four years. I recommend Threadfin on a professional and personal level. They have provided highly skilled networking and communicative expertise to help my job much easier and move our [...]
— David Smith,  ClosetMaid Corporation     


About Us

Threadfin Business Solutions is a national provider of multi-vendor Professional and Managed Services that help our clients leverage the power of complex convergence technologies. Threadfin delivers on the full lifecycle of converged solutions, from planning, design and implementation to manage, operate and optimize. Our Professional Services are focused on Unified Communications, Microsoft Infrastructure, Virtualization, and Enterprise Storage solutions. We complement the offering with our Managed Network, Managed VoIP, and Office 365 solutions, which provide our clients with the comfort of having their vital communications infrastructure under constant care.
 
  
 

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