Managed Services Overview
Threadfin recognizes the business value and the potential technical challanges of operating and managing complex enterprise communications environments. Threadfin continuously invests in engineers that bring a wide array of technical expertise to our customers while utilizing the Information Technology Infrastructure Library (ITIL) methodology and approach to delivering our IT services.
Our Managed Services engineers work collaboratively to deliver a comprehensive set of Managed Services that:
- Free’s your staff to focus on supporting growth opportunities that enhance your core business
- Reduces ‘last minute’ fixes by leveraging performance data to forecast trends
- Protects existing services while building, testing, and deploying new capabilities
- Pre-empts incidents and reduce the impact of those that cannot be prevented
Managed Core Infrastructure
Enterprise IT environments are highly fragmented with multi-vendor core, edge, data center, and public cloud environments. The integration of multiple vendor and technology solutions often adds significant complexity to enterprise network management.
Enterprise unified communications and collaboration environments have typically evolved from multi-vendor solutions for voice, video, contact center. After years of legacy on-site based solutions, new software and cloud based approaches are allowing enterprises to consider solutions that offer more seamless management integration and better agility.
Enterprise virtualization and cloud solutions have delivered numerous benefits to our customers, but the speed with which these solutions have evolved have added a new layer of management complexity for IT organizations. Rapid deployment has also allowed for the proliferation of server sprawl and “shadow IT”.
Complexity continues to escalate, enabled by hyper converged solutions including compute, storage, network, and hyper-visors. As a result, enterprise IT organizations often needs support managing the data center modernization and the cloud-enabled enterprise evolution.