Threadfin Business Solutions » Operate http://www.threadfin.com Assess Analyze Align Fri, 21 Oct 2011 20:52:47 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Operate http://www.threadfin.com/operate/operate/ http://www.threadfin.com/operate/operate/#comments Wed, 31 Mar 2010 17:21:23 +0000 mwaugh http://threadfin.com.previewdns.com/?p=879 Our Operate Professional Services phase provides several flexible choices for maintaining the ongoing health of your system. An organization will spend significant time in this phase living with the technology, while maintaining the system to its maximum performance, capacity, availability, reliability, and security.

Routine operations maintenance activities include managing physical and logical moves, add, and changes, configuration change management, application of system patches and upgrades, failed hardware replacement, troubleshooting and resolving system incidents, and managing hardware and software suppliers to ensure the efficient delivery of products and services.

Nexus offers progressive support choices designed to supplement your staff as needed to protect your investment, maximize system performance, reliability, and availability, and reduce your cost of ownership by taking advantage of our resources, expertise, and knowledge.

The essential Professional Services Operate phase includes:

  • Flexible Support and Billing Options
  • 24 x 7 Remote and Onsite Technical Support
  • Hardware and Software Support
  • Designated System Engineer Support

Full Lifecycle Management Services

  • System Monitoring and Management
  • Configuration Management
  • Moves, Add, and Changes
  • Change Management
  • Performance and Availability Reporting
  • Security Administration
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